Our Privacy Commitment
Myan99's Six Core Data Protection Principles
We invest in the best technologies and processes to ensure every detail of your information remains secure and within your control.
256-bit SSL Encryption
All data transmitted between your device and myan99 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.
Secure Data Storage
Your personal information is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 security monitoring by our cybersecurity team.
Personal Data Control
You have the full right to access, update, or request the deletion of your personal data. myan99 respects your right to control your own information.
Do Not Sell Your Data
Myan99 has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent.
Manageable Cookies
We use cookies to enhance your experience on the platform. You can manage your cookie preferences through your web browser settings at any time.
International Standards Compliance
Our privacy policy is drafted in accordance with strict international data protection standards, ensuring that the management of your information meets the highest standards in the global online gaming industry.
Myan99 ("we", "Platform") is committed to protecting the privacy of every individual who interacts with the myan99.live website and our mobile app. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information when you use our services.
By registering or using the myan99 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
01 Information We Collect
To provide a secure, reliable service that meets regulatory requirements, myan99 collects certain categories of information from members. We only collect information that is strictly necessary to operate our platform.
Information You Provide Directly
- Full name as shown on your official identification document.
- Date of birth for age verification purposes.
- Active email address for account communications.
- Phone number for two-factor authentication and notifications.
- Current residential address.
- Payment method details including bank account numbers or digital wallet information.
- Copies of identification documents (KYC) such as an identity card or passport when required.
Automatically Collected Information
| Data Type | Purpose of Collection |
|---|---|
| IP Address | Location verification and fraud prevention |
| Browser type & version | User experience optimization |
| Device data (OS, model) | Technical support and app compatibility |
| Account activity log | Internal security and audits |
| Transaction records | Regulatory compliance and dispute resolution |
| Game session data | Game integrity and payout verification |
02 How We Use Your Information
Myan99 uses the information collected for legitimate and transparent purposes. We do not use your data for any purpose other than those stated in this policy without your prior consent.
- Create and manage your member account securely.
- Process deposits, withdrawals, and all financial transactions.
- Verify member identities to meet KYC and legal compliance requirements.
- Send important notifications related to your account, security, and services.
- Detect and prevent fraud, money laundering, and platform abuse.
- Provide effective and responsive customer support.
- Analyze usage patterns to improve our service quality.
- Send promotional offers and bonus information — only if you have opted in to receive them.
- Comply with all applicable legal and regulatory obligations.
Marketing: You may opt out of receiving marketing communications from us at any time by updating your notification preferences in your account settings or by contacting our support team.
03 Data Sharing with Third Parties
Myan99 values the trust you place in us when sharing your personal information. We do not sell or rent your data to third parties for their own commercial marketing purposes.
However, in certain situations, we may need to share your information with the following parties:
Trusted Service Providers: We work with selected third-party providers to help operate the platform, including payment processors, identity verification service providers, and technical infrastructure providers. They are only permitted to use your data for the specified service purposes.
Legal Requirement: myan99 will disclose your personal information when required by law, court order, or direction from a lawful regulatory authority. This includes cooperating with law enforcement agencies in financial crime investigations.
Protection of Interests: We may disclose information as necessary to protect the rights, property, or safety of myan99, our members, or the public from serious threats.
Business Transfers: In the event of any merger, acquisition, or sale of myan99 assets, member personal data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
04 Cookie & Tracking Technology Usage
Myan99 uses cookies and similar tracking technologies to improve platform functionality, analyse usage patterns, and deliver a more personalised experience to you.
Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as secure login, game sessions, and security. Cannot be disabled.
- Performance Cookies: Help us understand how users interact with the platform for continuous improvement.
- Functional Cookies: Save your preferences such as language, theme, and display settings for future sessions.
- Marketing Cookies: Used to display relevant promotions. You may opt out of these cookies.
You can control and delete cookies through your web browser settings. Please note that disabling certain cookies may affect specific functionality on the myan99 platform.
05 Your Data Security
We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
- Data encryption in transit using the latest TLS 1.3 protocol.
- Data encryption at rest using AES-256 standard.
- Strict role-based access control — only authorised staff may access sensitive data.
- Continuous security monitoring and real-time intrusion detection systems.
- Regular security audits by independent third parties.
- Mandatory cybersecurity training program for all myan99 staff.
- Two-factor authentication (2FA) is available and encouraged for all member accounts.
Important Reminder: While we implement robust security measures, no data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your password and login credentials safe.
06 Data Storage & Retention Period
Myan99 retains your personal data for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable laws and regulations.
| Data Category | Retention Period |
|---|---|
| Active account information | Throughout the active account period |
| Financial transaction records | Minimum 7 years after the transaction |
| KYC Documents | 5 years after account closure |
| Support communication log | 3 years from the date of communication |
| Game session data | 2 years from the session date |
| Marketing data (with consent) | Until consent is withdrawn |
After the specified retention period has elapsed, your data will be securely deleted or anonymized so that it can no longer be personally associated with you.
07 Your Rights as a Member
As a myan99 member, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal data we hold about you in a readable format.
Right to Rectification
You may request the correction of any inaccurate or incomplete information in our records.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Restriction of Processing
You may request that we restrict the processing of your data in certain circumstances provided for by law.
Right to Data Portability
You have the right to receive your data in a structured, machine-readable format for transfer to another service.
Right to Object
You may object to the processing of your data for direct marketing purposes or processing based on our legitimate interests.
To exercise any of the above rights, please contact our privacy team. We will process your request within 30 business days from the date of receipt. In complex cases, this period may be extended with notice to you.
08 Children's Privacy
The myan99 platform is exclusively for individuals aged 21 and above. We do not knowingly collect or process personal data from individuals below that age limit.
If we find that personal data has been inadvertently collected from an underage individual, we will take immediate steps to delete that information and close the account in question. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact our support team immediately.
09 Links to External Sites
The myan99 platform may contain links to third-party websites or services operated independently from us. This Privacy Policy applies solely to the myan99 platform.
We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policy of each website you visit separately before providing any personal information to them.
10 Changes to This Privacy Policy
Myan99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies used, legal requirements, or other legitimate operational reasons.
When we make significant changes to this policy, we will notify you via your registered email or through a prominent notice on the platform no later than 14 days before the changes take effect. For minor changes, we will update the "Last Updated" date at the top of this document.
Tip: We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information. Continued use of the myan99 platform after changes take effect constitutes your acceptance of the updated terms.
11 Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights, our Data Protection Officer team is ready to assist you. You may reach us through the following channels:
- Email: [email protected]
- Live Support: 24/7 live chat support on the myan99 platform
- Response Time: Within 1–3 business days for general enquiries, 30 days for formal data rights requests
For more information on how we handle your data in the context of gaming and wagering, please also refer to Terms and Conditions and the Responsible Gaming us.
Your Data, Our Responsibility
Join myan99 with Confidence — Your Privacy Is Always Protected
The myan99 platform is built on a foundation of trust. With bank-grade data protection and a transparent privacy policy, you can enjoy every game with complete peace of mind.
By registering, you agree to the Terms and Conditions and our Privacy Policy.